NYC Cargo has certain conditions for accepting goods for shipping. Customers are required to provide detailed information on their intended shipment in order for NYC Cargo to provide the best possible services.

• Customers must attend the customs office with NYC Cargo staff during the clearing process when clearing personal items.
• A copy of the customer’s passport and/or citizenship papers must be kept with the shipping documents.
• The customers and/or their suppliers must fill out a declaration form when goods are being delivered.
• When New York traders and Exporters is the shipper, NYC Cargo must do the packing of the goods in our warehouse.
• A thorough check must be carried out to verify that the goods are correctly matched and complete when delivered and a declaration form has been filled out.
• An information form must be completed for each customer’s shipment.
• Customers should notify NYC Cargo beforehand if they have any fragile items or anything that needs special packing.
• NYC Cargo will only pick up goods from the supplier’s shop, factory, or warehouse.
• Deliveries from outside addresses will not be accepted.
• We will only accept goods that are accompanied by a supplier’s bill with supplier’s name, company name, address, customer’s name and duly stamped by the supplier.
• If a supplier does not have their own bill then whoever delivers the goods must fill in the declaration form & countersign accordingly.